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Welcome to the CAISC Support Knowledge Base. Here we have listed detailed information regarding all our current Product and Service offerings and answers to your every possible query. The CAISC Support Knowledge Base has been divided into Categories indicating a particular Interface or a particular Product/Service. These have been further logically divided into Sub-Categories and Answers, detailing a particular action or query.

In the event, you are unable to locate a particular resource, please make use of the Search box provided on the top of the page or inform our Support Team at .

Knowledge Base Categories:

• Logging into your Control Panel - Upon signing up with CAISC, a detailed mail containing your Control Panel login details is sent to your Email Address [Username] which you will use to login.
• Domain Name Registration - A Domain Name is a textual version of an IP address, the number that points to a particular Web site. Each domain on the internet consists of numbers, but it would be very confusing if you had to remember such long combinations of numbers. For example, the number 216.109.112.135 is the IP-address for yahoo.com.
• Domain Management - Your Domain Management Starts Here. Manage a domain name plus our value-added services to help you get the most from it.
• Email Hosting - Provides detail about Professional Email Hosting Services for Businesses. Features include IMAP, POP3, Webmail and SMTP, Anti-spam, Easy administration.
• Web Hosting - UNLIMITED Hosting Space. UNLIMITED Site Bandwidth ... Professional Web Hosting details and all information related to manage your hosting account.
• Website Builder - create website with our website builder in under 30 minutes no coding or html web page website maker knowledge required.
• Live Chat Services - Live Chat Services give your web site visitors live sales and customer services - Monitor your traffic, qualify leads and engage your visitors.
• Digital Certificates - Digital Certificates provide a means of proving your identity in electronic transactions, much like a driver license or a passport does in face-to-face.
• Domain / URL Forwarding - Use URL forwarding to help you manage your domains. When you register domains, set up URL masking or add it later in your account area.
• Email Forwarding - Email forwarding services automatically redirect your email to an existing email account.
• DNS - The Domain Name System (DNS) is a hierarchical naming system for computers, services, or any resource connected to the Internet or a private network.
• Customer Control Panel Guide - As a CAISC Customer you get your own Customer Control Panel [CCP], to Order and Manage your Domains. The CCP also provides a large amount of additional functionality. This guide will help you understand the various features accessible to you via your CCP. Before you start with the guide you must have access to the CCP. CAISC has already sent you your Username, Password and access instructions for access to the CCP, upon sign up for our Services.
• Reseller Guides - Guidelines for our resellers to start up with their services.
• Important Notices - Important notices that we put up from time to time for our customers and resellers.